838%
Increase in Leads Generated Between 2019 and 2022
290%
Increase in Sales Hand-raisers Between 2019 and 2022
1093%
Increase in Opportunities Between 2019 and 2022
In 2018, Shell’s Catalysts, Licensing, and Services businesses began operating as one entity under a single brand: Shell Catalysts & Technologies. As the departments came together, Shell leadership knew the new organization needed a cohesive marketing department that could:
OUR B2B SERVICES
Tamara Burkholder
Marketing Communications and Business Operations Manager
Shell Catalysts & Technologies
Due to Shell Catalysts & Technologies' recent restructuring, the brand lacked a cohesive identity, mission, and message. That’s why Ironpaper spent the beginning of the relationship focused on building a unified digital presence in both customer-facing assets and backend processes.
Since we started tracking contacts generated in late 2018, we've generated over 26,000 contacts for SC&T. Thanks to these huge strides, we’ve become a trusted voice for Shell Catalysts & Technologies' marketing leadership to rely on.
225%
Increase in Followers on Linkedin Showcase Page
26k+
Contacts Through 2021
730%
Increase in Verified SQLs with Interactions Tracked in HubSpot
The branding challenges Shell Catalysts & Technologies faced were enhanced by the fact that there was no centralized website. Instead, they had three different websites — with 350 pages between them — that needed to be merged to showcase the benefits, solutions, and values of the new brand.
HubSpot insight tags were affixed to the global site, while a subdomain was created to host Shell Catalysts & Technologies-specific landing pages, for more control over messaging, content and analytics. Moreover, creative solutions were applied to better utilize Shell’s existing CMS, adding flexibility and lead infrastructure to optimize existing data gathering and analytics.
To create a more robust digital presence, Ironpaper recommended building a LinkedIn Showcase page that could reach their specific audience, generate a following, and establish Shell Catalysts & Technologies as a thought leader in the energy transition space.
To accomplish this goal, our strategy was to make a global engineering and technology brand seem more relatable and human-focused. To accomplish this, we interviewed and featured the people behind the brand and best-in-class technologies on LinkedIn.
Prior to their relationship with Ironpaper, Shell manually recorded leads and interactions — missing out on valuable insights and opportunities. Ironpaper integrated HubSpot functionality into the new Shell Catalysts & Technologies website, bridging the gap between sales and marketing.
Once a digital foundation was set, Ironpaper began a series of campaigns to generate followers, increase leads, and inform the customer journey.
44%
Increase in Leads Generated per Week Through Q1 2020
6.2%
Website-to-Lead Conversion Rate in 2019
41.9%
of Leads Driven by Social in Q1 2020
To understand the pain points customers experience and create high-performing paid campaigns, Ironpaper interviews subject matter experts and salespeople at Shell. Their insights form the foundation of campaigns that are constantly refined by testing ad formats, messaging, and audience parameters.
This kind of experimentation empowers lead generation initiatives to provide closed-loop reporting that can pinpoint the most successful content and messaging. Plus, it helps marketing gather intelligence on individual customers, so they can educate the sales team during the marketing-sales handoff.
Shell Catalysts & Technologies' sales team had previously experimented with a basic form of account-based marketing (ABM) in the past by assigning specific, high-value prospects to different sales teams. To take these efforts to the next level, Ironpaper enhanced the existing approach with creative, ABM-driven digital marketing.
For example, Shell Catalysts & Technologies sales had previously targeted a mid-cap energy enterprise that was expanding into solar, green, and renewable energy products with limited success. To help them close the deal, Ironpaper created a microsite that spoke directly to their pain points and aligned their interests with Shell Catalysts & Technologies' value proposition.
We also generated content to reinforce this messaging and used it within a LinkedIn paid campaign that targeted company stakeholders based on role. Thanks to the native LinkedIn integration tool in HubSpot, we were able to seamlessly track company-wide engagement and ROI. Since its launch, the ABM campaign has been enormously successful, resulting in significant advancement of Shell’s profile at the client.
To continue boosting the sales team’s effectiveness, Ironpaper began to develop a more transparent buyer’s journey that could deliver the right message at the right time thanks to greater lead intelligence.
This involved collaborating with the Shell Catalyst & Technologies sales team to define clear lead qualification criteria for every phase of the funnel. Then, Ironpaper implemented HubSpot forms with qualifying questions and progressive profiling to improve lead quality.
Ironpaper mapped custom fields from HubSpot to Shell Catalysts & Technologies' CRM to ensure that sales can benefit from the data uncovered during the marketing process. For example, Ironpaper developed a custom ‘score’ for each lead, indicating their level of sales-readiness on a scale from 1-5. This has been a game-changer in the marketing-to-sales handoff because it provides a data-backed identifier that helps the sales team modify their approach based on objective markers like website interactions, content downloads, challenge questions, and more.
1370%
Increase in Total Number of Leads Generated through 2021
6.2%
Website-to-lead Conversion Rate in 2021
637%
Increase in Leads Who Asked to Talk with Sales in Q4 in 2019
Tamara Burkholder
Marketing Communications and Business Operations Manager
Shell Catalysts & Technologies
In addition to these quantitative results, Ironpaper also helped Shell Catalysts & Technologies achieve their secondary goal: to be recognized as thought leaders throughout Shell Global – elevating their profile as an innovative business unit, and proving the value of digital marketing throughout the enterprise.
Our experience with Ironpaper has honestly been wonderful. We looked for a partner who could literally be a part of our marketing team and that has happened...they've persevered and been a great partner.
Tamara Bukholder
Marketing Communications and Business Operations Manager
Shell Catalysts & Technologies
GET IN TOUCH
Ironpaper was founded in 2003 with these sort of unions in mind, whether between design and technology or between our clients and ourselves.
Call us: 212-993-7809
Tel 212-993-7809
Ironpaper ®
10 East 33rd Street
6th Floor
New York, NY 10016
Map
First-party data marketing
SEO for B2B
Customer journey strategy
ABM Agency
Marketing for IoT Companies
HubSpot Implementation
B2B Product Marketing
Measurable Marketing
IoT go-to-market strategy
IT Marketing
HubSpot for ABM
Go to market strategy
Technology Marketing
Marketing for IT Companies
ABM Campaigns
B2B lead generation
B2B Marketing and Growth Agency.
Grow your B2B business boldly. Ironpaper is a B2B marketing agency. We build growth engines for marketing and sales success. We power demand generation campaigns, ABM programs, create B2B content, strengthen sales enablement, generate qualified leads, and improve B2B marketing efforts.