Econsultancy and Neoworks partnered on a report that identifies integration with current and legacy systems is perhaps the biggest challenge when growing an ecommerce business. The findings are supported by 43% of ecommerce company participants and 39% of supply-side participants in the study as one of the three top obstacles to success.
In order to overcome this significant growth challenge, eCommerce businesses are turning to integration agencies and implementers. These service providers help businesses customize and integrate their ecommerce technology.
The report by Econsultancy and Neoworks called Technology for Ecommerce Survey Report states that about a quarter (27%) of ecommerce businesses have already used a systems implementer or integrator. Also, about 9% more are planning to use on soon.