Customer experience is such a catchphrase in marketing today it even gets its own trendy acronym: CX. Improving customer experience requires integration, collaboration, data analysis and more. Companies focused on maximizing satisfaction, with regard to the entire customer journey, have the...
Buyers today have more power to do their own research and search for alternatives before even interacting with a salesperson. This is exactly why inbound marketing matters. With a focus on attracting, informing, converting, and nurturing prospects, inbound marketing meets customers where they are,...
Judging by the Bureau of Labor Statistics, the majority of Information Technology (IT) service companies are small (10 - 99 workers) or even micro-sized establishments. Yet, the demands for differentiation, marketing effectiveness, and sales are increasing and forcing IT service companies to...
Email marketing has legs. Doubters could consult an Exhibitor study showing 50% of trade show marketers and exhibitors planned to increase spending on this marketing medium in 2016. These other email marketing statistics and trends should also help prove “you’ve got mail” marketing remains popular....
B2B marketing statistics and trends illustrate the global B2B marketing industry is still going strong. It's predicted to grow annually through 2018. Digital, in particular, will continue to garner attention with a 12.9% compound annual growth rate (CAGR), per PwC. B2B Marketing Budgets In 2014...
Content is still king. Inbound marketing requires quality content to drive traffic, visibility and leads. Content needs to exist for each stage of the buying process. So, when asked “Does web content have an ROI?” illustrate the return on investment with these metrics demonstrating conversion and...
There is growing demand for software and cloud services, such as file sharing, online backup, storage, payroll, HR, accounting softwares, and more. The opportunities for enterprise software are countless. The software-as-a-service (SaaS) market is poised to top $112.8 billion by 2019, according to...
Earning customers is a challenge in every industry. But marketers make their job even more difficult when they purchase names and send unsolicited promotional communications. By purchasing email lists and sending unsolicited emails (spam), you are putting your business in a league with some truly...
As the marketplace has changed, so has the sales process. The dynamic between sales teams and buyers has shifted; salespeople are no longer the information gatekeeper. This forces sales and marketing to become more agile, data-driven, and timely. Sales enablement tools can help these teams...
Lead generation was the most important content marketing goal for 85% of B2B marketers surveyed in 2016 by the Content Marketing Institute. Yet even though lead generation is essential to marketing and sales efforts to grow revenue, marketers continue to make mistakes that hurt effective lead...